Brand Protection Client Manager
Yellow Brand Protection is growing rapidly on a global scale and now has another opening for a Client Manager in North America.
As Client Manager, you will be responsible for the whole delivery process of a number of client’s accounts. This includes, but is not limited to, start-up and follow-up meetings (via oral and written communication), continuous client dialogue and producing a monthly report for your clients.
Client Managers perform independently with direction from supervisors, and their work has a significant impact on company revenues and profitability, client perception and, ultimately, satisfaction. You will work together with other Client Managers and coach your team to assure that the required quality and quantity of analyzed and reported online listings meet client’s expectations.
REQUIREMENTS FOR THE ROLE
- Bachelor’s degree or higher education level
- 2-3 years experience in Brand Protection/Intellectual Property (preferred)
- Good oral and written communication skills
- Excellent organization and decision-making skills
- Strong interpersonal skills
- Internet research skills
- Ability to work effectively as a team member and independently
- Ability to multi-task
- Project management skills
- Additional languages (to English) seen as an advantage
- You strive for excellent customer satisfaction
As an individual, you are ambitious and comfortable in taking a high degree of responsibility in your work. You have a strong work ethic, which is evident to those around you. Above all you are humble, easy to work with and have a strong belief in team success.
The US head office is in Boston, but we welcome applicants from anyone based in the US and comfortable with remote working.
HOW TO APPLY
To apply for the position, please email your resume to [email protected] by Friday 31st August.
The Yellow Brand Protection team look forward to receiving your application.
About Yellow Brand Protection
Yellow Brand Protection is a leading provider of online anti-counterfeiting and brand protection services to the world’s most recognized brands. Yellow Brand Protection’s proprietary technology scours the web identifying abuse and miss-use of its clients’ IPR, ultimately enforcing their rights around the world to protect them from counterfeiting, grey market sales and various forms of intellectual property infringement. Our innovative technology clusters both online and offline data to target the largest offenders and provides evidence to support offline enforcement activities.
Yellow Brand Protection operates from Sweden, U.K, Italy, U.S.A and China, and services around 200 leading brands across Europe, North America, Asia and Oceania. We are considered to be one of the fastest-growing and innovative companies within the online brand protection industry. For more information, and to watch our corporate video, visit www.yellowbrandprotection.com.